Refund and exchange policy
- Your order will be delivered in 3 to 7 business days
- ▪️Proper unboxing video is required for any kind of return or replacement.
- ▪️We request the customers to open the parcel only after the start of the video
▪️If there is any damage in the product kindly MENTION IT IN THE VIDEO ITSELF.
▪️Product is not subjected to warranty or guarantee. From our side we provide checking warranty for 2 days. Incase if there is any compliant in the product kindly let us know in 2 days after delivery.
▪️We have replacement policy if there is any damage or defects is found in the product. Kindly make a note that the damage or defect should be shown in the UNBOXING video itself without a cut or pause.
▪️Unboxing video is mandatory for returns and replacements. Without a proper unboxing video return will not be accepted.
▪️We don’t have return shipping option in case of if there is any damage or defect is notified in the item. Customer can courier it to the address mentioned by the customer care agent.
▪️In case of any damage or defect in the item only the same product can be exchanged or repaired.
▪️Product purchased online cannot be collected in our offline store. Also no service will be provided in our offline store for online orders.
▪️Kindly check the description details in our Instagram page or website for color specifications or other details specifications.
▪️Please ensure if your area is serviceable for Delhivery Courier or Professional Couriers ( Our courier partners )
▪️Return policy is only for 5 days from the date of delivery.
▪️No product is subjected to warranty or guarantee.
▪️Home delivery is not available for non serviceable area. Parcel should be collected from the courier agency in that case.
▪️We don’t have a refund policy.
▪️Any kind of issues noticed in the order should be mentioned to our customer support mail id in 5 days. We have return and replacement policy only for 5 days. Queries should be mentioned only in our customer support mail id.
▪️Once the order is placed in our website or other platform it cannot be cancelled or changed. Kindly co-operate.